Twitter

Twitter is one of my many web 2.0 fascinations. I don't go a couple of hours without checking my Twitter account. I will say that even though I checked my Twitter quiet regularily I am not a regular poster. I will reply to people but posting doesn't happen as often as I should.

I have twitter open while I am studying so that any new tweets that come through I get an alert using TweetDeck. Suppose to be studying yet I can always manage a few seconds to catch up on what is happening in the world.

I find twitter to be useful for somethings like getting the most up-to-date information on things like news. Alerting me to events happening in advance. Sometimes it is just nonsense information that I could probably live without and picture links that I don't necessarily need to see.

Would I delete my Twitter account? No way I like nonsense at times and the alerts and news is a great service.

Libraries who are using seem to use it as an alert service that customers who are aware of it can benefit from it. Customers who are savvy are then retweeting messages they think are important and the information is reaching more people than Libraries realise. Councils are know taking on the same role as libraries using Twitter.

Twitter is also a great way to find out if the customers are talking about us. Finding the feedback that some customers would never provide face-to-face.